Contact and Support

nuhelp was built to explain, in plain language, the rules for National University students' certificates, marksheets and other documents. Support here is completely free. We try to reply as quickly as possible.

Check this list first

Most questions are answered on the pages below. Find your topic.

Ways to contact us

WhatsApp

The best channel for a quick reply.

Phone

Speak to us directly if it is urgent.

Call

Email

For longer messages or sending documents.

Email

Choose a topic and message us on WhatsApp

When you choose a topic, the WhatsApp message is filled in for you. Just add your course and college name and send it.

What to include in your message for faster help

  • Which service or document you need help with
  • Your course (Degree, Honours or Master's)
  • Your college name
  • The problem, in brief
Remember: Share your roll or registration number only in a private chat, never in public.

Staying safe

  • Our support is completely free. If anyone asks for money in our name, please tell us.
  • Never share your passwords, OTPs or portal login details with anyone, including us.
  • nuhelp is not an official representative of National University. Details: Disclaimer & Privacy.