Disclaimer and Privacy Policy

This page explains what nuhelp is and is not, how the information on this site should be used, and what we do with your information.

What nuhelp is

nuhelp is an informational, educational website that explains, in Bangla and English, the rules for National University students' certificates, transcripts, marksheets and other documents.

It is not the official website of National University, and it is not affiliated with or endorsed by the university. We do not provide any university service and we do not accept applications.

Accuracy of information

We try to keep the information accurate, but fees, timelines, required documents and application rules can change at any time. So before applying, check National University's official notices and portal.

The information on this site is general guidance, not legal or professional advice. The site's authors cannot accept responsibility for the outcome of decisions made based on it. The information on some pages (such as MOI) follows descriptions from supporting education portals, as stated on those pages.

Sample images

The images of certificates, marksheets and transcripts are provided only as samples for illustration. Personal information is covered. The university's name, logo and document designs belong to National University. Using them for forgery or fraud is a crime.

Support and safety

The support offered through this site is completely free. If anyone asks for money in our name, please tell us. We will never ask for your passwords or OTPs; please do not share them with anyone either.

Privacy

  • This site has no accounts, forms, comments or advertising, and we use no analytics or tracking tools. We do not collect your personal information through the site.
  • The site does not use cookies and does not store any data in your browser.
  • The site's fonts are served from our own server, so no connection is made to a third party for fonts.
  • The site is hosted on Vercel. The hosting provider may keep standard server logs, such as IP addresses and technical device information, under its own policies.
  • If you contact us on WhatsApp, by phone or by email, the information you send is used only to help you. WhatsApp messages are covered by WhatsApp (Meta)'s own policies. Share your roll or registration number only in a private chat.

Report a mistake or make a request

If any information seems wrong or outdated, or if you want any of your information or images removed, tell us on WhatsApp or by email. We will look into it as quickly as we can.